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Principles of Graphic Design

One of the biggest changes of the internet age is hardly ever mentioned: people without formal training in graphic design produce a huge percentage of all the visuals we see today. That's not necessarily a good thing.  It started when computerized design became accessible in the mid '90s. Soon, everyone who could figure out the software started calling themselves graphic designers. But one can know how to use Photoshop or Illustrator without any understanding of the principl...
Rethinking the Jewelry Industry

Everything You Know About Luxury Has Changed

Millennials are changing everything we know about luxury. Here are 5 key areas your luxury business must master to stay relevant.
Rethinking the Jewelry Industry

What I Wish Consumers Knew About Buying Designer Jewelry

When you introduce someone to the joy of buying art the experience can be transformative. Consumers should have that experience buying designer jewelry.


To Knock Off or Not to Knock-Off Designer Jewelry?

Designers throw their life savings and energy into creating jewelry lines. Custom jewelers are asked to copy it. How do we avoid knock off designer jewelry?

Marketing made manifest (Part I)

Part 1 of the series. Each industry, community, and business must manifest this concept in different ways.

Are You a Great Merchant or Just Shopping?

Every product category must evolve to stay relevant. Great merchants are masters of product evolution.

Change Mismanagement

The types of changes you should – and should not – make during a recession are the same types of change you should consider during a strong economy.


The Administrative Answer to Wisdom at Work

The larger a business grows, the more difficult it is to manage communication among all of its constituents. Some policies are unavoidable, but it is desirable for an environment to operate on sound principles rather than rules and policies to the greatest extent possible.

Don't be a Virtual Leader

If you find yourself assembling virtual teams of home-based contract workers, you will need to develop new skills and sensitivities to motivate, manage, and assess them.

What's Your Business Vision?

A thoughtful review of your business vision (the strategic one) will yield surprising insights that can jumpstart your business again.

Diddy or The Donald? What Should One Expect from an Employer (and what should we expect of ourselves?)

We all owe ourselves and all our present and future employees something very important – a commitment to excellence and continuing knowledge development in our chosen fields of endeavor.

I Had This Wrong for 20 Years: Profit is Not a Purpose

Had I stopped to think deeply about it, I would have realized much sooner that profit and a higher purpose are not mutually exclusive.

Hello Kitty

The question of how to create and sustain accountability for behavior is one that comes up regularly in business. The answer to this question is clear, but it’s not easy.

Sit. Crawl. Walk. Run. Stairs. The Strategic Process

If you follow a logical, tested, practical strategic process, you can implement all the strategic building blocks your company.

Don't be a Virtual Leader

If you find yourself assembling virtual teams of home-based contract workers, you will need to develop new skills and sensitivities to motivate, manage, and assess them.

That cash won't hatch! Don't let your strategic players just sit on it.

Managing a business through recession is all about cash flow. Keep in mind the entire system when you try to figure out who is sitting on your cash.

Being a Better Leader Part 2: Be the Chief Customer Finder

To be a better leader, become the Chief Customer Finder. Foster a strong sales and service culture, support your sales organization, and demonstrate true customer leadership.

The Knee Bone's Connected to the . . . (or, A Cure for All Manner of Social Problems

This failure to make connections is not isolated to the medical community. Business owners regularly fail to make the connections necessary to ensure the health of their businesses.

The Rudiments of Engagement

Getting a management team engaged is both financially and personally rewarding. The concepts described here will help get you started.

An Improved Report Card

If you want a quick insight injection on how to take goal setting and self-assessment to the next level, let this be your 5-minute primer.


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It's not usually the first person with the idea who makes the money, but the first person who invests the cash - and more importantly, the discipline - who does.

Hmm . . . my favorite new term-of-the-week: Ratlicker
"A person who refuses to wear a mask, or take any of the basic precautions to help society prevent an air born illness during an epidemic. ( In reference to the bubonic plague being spread by rats. )"

Maybe the reason its so hard to remain in quarantine is that it's hard to outrun sadness when you're forced to be still.

I suspect the fear of being afraid is the most destructive fear of all.

Perfectionism is a luxury for (starving) artists, or artists with benefactors. The rest of us must learn the difference between being in love with our own ideas and being in love with progress.

If you ask why before deciding what, who, how, or when, you will come up with a stronger answer every time. Why is the essence of strategy.

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