Investing in America

Radical Inclusiveness - the Competitive Edge

Outstanding Customer Service is a Culture Thing

If AI Does the Work, How Do We Train the People?

Expertise, Hubris, and Success

You're Selling to Feelings, Not Reason

The Real Real Thing

Website Innovation: Beyond Cookie-Cutter to Business Value

Everything You Know About Luxury Has Changed
Only a Small Dose, Please
Everything You Know About Luxury Has Changed
The Gift That Keeps On Giving? Technical Skills

Tell Better Stories
It's not enough to sell a product or a service any more. You must also be able to tell the story. The Pip Storytelling Deck is a tool we use at the Werx Brands to construct and tell better stories. You can be a master story-teller too!
Change Mismanagement
You Can't Tell Me What to Do!
The Value (and the point) Is in the Process
Getting Employee Reviews Right
Compensation Advice for Retailers
Be a Better Leader Part 4: Create a Strong Business Culture
Sit. Crawl. Walk. Run. Stairs. The Strategic Process
Ego and Humility: Seeking the Right Balance for Business Success
What's "Fair" Anyway?
Criticism: The fire in the forge of great leadership
Video
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Strategy
It's surprising how many people are not aware of their reasons for doing things. They think they know, but when asked to reflect upon it, they don't. Why are you in business? Why are you pursuing this role? Why are you frustrated, lonely, anxious, doubting? Why are you making this decision? Why aren't you asking for help? If you ask why before deciding what, who, how, or when, you will come up with a stronger answer every time. In business, why is the essence of strategy. In life, why is the essence of progress.
Maybe the reason its so hard to remain in quarantine is that it's hard to outrun sadness when you're forced to be still.
Taking a knee ... Long the choice of peaceful, PRAYERFUL resistance.
Don't get FOMO over unicorns in the news. It's not usually the first person with the idea who makes the money, or even the first person who invests the cash. The person who invests the discipline is always the one to bet on.